http://robscherer.com User Experience and Stuff Thu, 15 Oct 2009 10:39:54 +0000 http://backend.userland.com/rss092 en I'm currently taking care of an insurance claim for my in-laws and received an email from their insurer, Australian Pensioner's Insurance Agency (APIA). This disclaimer made no sense to me, so I wonder what a pensioner would make of it. No wonder they are so scared of technology. "The following message ... http://robscherer.com/2009/10/15/what-would-this-mean-to-a-pensioner/ In his Alertbox this week, Jakob Nielsen tells us to Stop Password Masking. He says "It's time to show most passwords in clear text as users type them". It's not something that I've ever thought of and I like the thinking but I don't agree with it. Jakob bases his ... http://robscherer.com/2009/06/26/dont-stop-masking-passwords/ <resurrect_blog> While not a post about user experience per se, I figure that as it's about our user experience of life, it's relevant to this blog. That, and I've really got nowhere else to post it. What if we could save the world by buying stuff? It's a thought that popped into ... http://robscherer.com/2009/05/13/saving-the-world-one-purchase-at-a-time/ UPDATE: I found another version. UPDATE: The video has been removed from YouTube which is sad. I'll try to track down another version. What would happen if a large corporation had to design the stop sign? This video has a look at "The Process" with an alarming result! http://robscherer.com/2008/07/30/design-in-a-corporation/ I've been pondering an interesting question today. In designing a new application which displays the status of an item in three states; 'available', 'unavailable' or 'mine', I've had to think of which colours to use to indicate the state. The team here are divided. 1/2 think that as the application needs ... http://robscherer.com/2008/03/27/brand-or-user-experience/ Facebook was a bit of fun for a while. I resisted joining for a long time and then joined, primarily to check out what all of the fuss was about and to research the platform. I quickly built a network of friends (some who I see in the real world ... http://robscherer.com/2007/09/28/6-reasons-why-i-am-over-facebook/ Recently, I've been doing a lot of thinking about how technology has changed the way we live. Last night, I called my mum at home. No answer. I then called her mobile. No answer. I sent her an SMS and she called me this morning. It made me think about ... http://robscherer.com/2007/08/13/networks-and-their-effect-on-business/ I recently attended a great course - Designing With Users - at Hiser. While the majority of the concepts covered in the course were not new to me, the way that Hiser work them into a process for bottom up requirements gathering was fantastic. From user interviews/site visits, through affinity ... http://robscherer.com/2007/08/10/when-users-matter/ Some great research on user scrolling behaviour breaks down the age old (well, since 1994) necessity to squeeze everyting important 'above the fold'. The research makes sense but as I've learned, not everything that makes sense is accepted by business people when they demand their content appears 'above the fold'. Content ... http://robscherer.com/2007/07/30/its-not-the-fold-that-matters-its-what-you-do-with-it/ It's bad, it's really bad. The 2012 Olympics brand (it's more than a logo according to the organisers) has arrived with a price tag of 400,000 GBP. So, what did they get for their million bucks? A hideousley gnarled, flourescent, epilepsy inducing abomination that is the laughing stock of the ... http://robscherer.com/2007/06/08/london-2012-crikey/